Your Enquiry. Your Information.
This notice explains how information sent through Derby CCTV and Access Control is used. Please read it before submitting a project enquiry.
Clear About
Your Details.
Last reviewed: 22 October 2026
What You Send Us
The enquiry form collects your name, email, optional phone number, selected service and message. It also includes the website domain so your request can be associated with this site. Please share only the business and project details needed to discuss your request.
Do not include passwords, entry codes, footage of people or confidential security documents. Technical request information may be processed by the hosting and enquiry systems to deliver the form and help prevent misuse.
How Your Enquiry Is Used
We use enquiry information to understand your request, respond and help progress a discussion about commercial security work. Information is not submitted until you choose to send the form.
We ask for your agreement before an enquiry and contact details may be passed to a suitable local security firm. The required checkbox records that agreement as part of your message. A receiving firm may contact you about this request and will be responsible for explaining its own data handling and any proposed work.
The Basis for Processing
Your agreement is the basis for the requested sharing with a suitable local firm. Handling a business enquiry may also involve legitimate interests in responding to a requested service discussion and maintaining the security of this website.
You can withdraw agreement to future sharing by using the enquiry form and selecting the advice option. Explain that the message is a privacy request. Withdrawal does not change the lawfulness of processing already carried out.
Who May Receive Information
Information may be handled by the services used to host this website and receive enquiries. A suitable local security firm may receive the enquiry details where you have agreed. We do not seek agreement to unrelated marketing through this form.
If a firm has already received your details, contact that firm directly about its processing as well. Ask for its privacy notice when it responds to your enquiry.
Retention and Security
Enquiry details should be kept only for the period needed to respond, manage related questions and meet relevant record-keeping duties. The appropriate period depends on the request and whether further discussions or services follow.
Access should be limited to those handling enquiries, with suitable technical and organisational protection. This page does not ask you to send sensitive security information through an open enquiry.
Your Data Rights
Depending on the circumstances, you may ask for access, correction, deletion or restriction of your personal information, object to processing or request portability. Use the enquiry form to make a privacy request, giving enough information to identify the relevant enquiry.
Do not send identity documents unless a secure verification route has been agreed. You can also complain to the Information Commissioner’s Office if you are concerned about the handling of your information.
Cookies and External Services
The static pages do not set analytics or advertising cookies through the website code. Google Fonts is requested to display the chosen typefaces and involves a connection from your browser to that service. Hosting infrastructure may process technical information needed to deliver and protect requests.
Links to external guidance take you to other websites with their own notices. If the site later introduces analytics or other optional tracking, the relevant information and controls should be updated before it is used.